Last Updated: 2024-Aug-20
Welcome to K-Ceylon.com (“we,” “our,” “us”). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website or making a purchase.
1. Acceptance of Terms
By using our website, creating an account, or making a purchase, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website.
2. Eligibility
To use our website, you must be at least 18 years old or have the consent of a parent or guardian. By using our website, you represent and warrant that you meet these requirements.
3. Account Registration
- Accuracy of Information: When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- Account Security: You agree to notify us immediately of any unauthorized use of your account or any other security breach.
4. Orders and Payment
- Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including availability, errors in pricing or product information, or suspected fraud.
- Pricing: All prices are listed in Sri Lankan Rupees (LKR) and are subject to change without notice. We strive to ensure accuracy, but we are not responsible for typographical errors in pricing or product descriptions.
- Payment: Payment must be made at the time of purchase using one of our accepted payment methods. By providing payment information, you represent and warrant that you are authorized to use the payment method.
5. Shipping and Delivery
- Shipping Policy: We will ship your order to the address provided at checkout. Shipping times may vary depending on your location and product availability. Please refer to our Shipping Policy for more details.
- International Shipping: If you are ordering from outside Sri Lanka, you are responsible for any import duties, taxes, or customs fees that may apply.
6. Returns and Refunds
- Return Policy: Please review our Refund and Return Policy for information on how to return items and request refunds.
- Exchanges: We only replace items if they are defective or damaged. Please contact us if you need to exchange an item.
7. Intellectual Property
- Ownership: All content on our website, including text, images, logos, and trademarks, is the property of K-Ceylon or its content suppliers and is protected by intellectual property laws.
- Use of Content: You may not reproduce, distribute, or use any content from our website without our express written permission.
8. Limitation of Liability
- No Warranties: Our website and products are provided “as is” and “as available” without any warranties, express or implied. We do not warrant that our website will be error-free, secure, or available at all times.
- Limitation: To the maximum extent permitted by law, K-Ceylon shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Sri Lanka.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes signifies your acceptance of the updated terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
K-Ceylon Customer Support
Email: hello@kceylon.com
Phone: (+94) 77 9000 092