Last Updated: 2024-Aug-20
1. Introduction
Welcome to kceylon.com (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or make a purchase.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, shipping and billing address, phone number, payment information, and other details necessary to process your orders.
- Account Information: Includes your username, password, and other information related to your account on our website.
- Browsing Information: Includes your IP address, browser type, device information, and pages you visit on our site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, manage sessions, and track usage patterns.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including managing payments, shipping, and delivery.
- Communicate with you about your orders, account, and other customer service inquiries.
- Provide personalized content and recommendations based on your browsing and purchase history.
- Improve our website, products, and services through analytics and user feedback.
- Send you promotional offers, newsletters, and marketing communications (you can opt out at any time).
4. Sharing Your Information
We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our website, processing payments, delivering products, and providing customer service.
- Legal Obligations: When required by law, we may disclose your information to comply with legal processes or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Security of Your Information
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request the transfer of your data to another service provider.
- Withdraw consent where we rely on it to process your information.
7. Cookies and Tracking Technologies
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
K-Ceylon Customer Support
Email: hello@kceylon.com
Phone: (+94) 77 9000 092